{"id":4568,"date":"2025-06-24T02:38:58","date_gmt":"2025-06-24T02:38:58","guid":{"rendered":"https:\/\/myretoy.com\/?page_id=4568"},"modified":"2025-06-24T02:39:02","modified_gmt":"2025-06-24T02:39:02","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/myretoy.com\/de\/return-refund-policy\/","title":{"rendered":"R\u00fcckgabe- und Erstattungsrichtlinie"},"content":{"rendered":"<p>Bei MyReToy steht Ihre Zufriedenheit an erster Stelle. Sollten Sie mit Ihrem Kauf nicht vollst\u00e4ndig zufrieden sein, helfen wir Ihnen gerne weiter.<\/p>\n\n\n\n<p>\ud83d\udd01 R\u00fcckgabebestimmungen:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sie k\u00f6nnen Artikel innerhalb von <strong>14 Kalendertage<\/strong> der Lieferung.<\/li>\n\n\n\n<li>Um f\u00fcr eine R\u00fcckgabe in Frage zu kommen, m\u00fcssen die Artikel folgende Bedingungen erf\u00fcllen:<\/li>\n\n\n\n<li>Im selben Zustand, in dem Sie sie erhalten haben (unbenutzt, unbesch\u00e4digt).<\/li>\n\n\n\n<li>In der Originalverpackung (falls zutreffend)<\/li>\n\n\n\n<li>Bitte senden Sie eine E-Mail. <strong>support@myretoy.com<\/strong> Bitte geben Sie vor dem R\u00fcckversand Ihre Bestellnummer und den Grund f\u00fcr die R\u00fccksendung an.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udeab Artikel, die nicht zur\u00fcckgegeben werden k\u00f6nnen:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personalisierte Artikel und Ausverkaufsartikel sind vom Umtausch ausgeschlossen.<\/li>\n\n\n\n<li>Artikel mit dem Vermerk \u201cEndg\u00fcltiger Verkauf\u201d sind ebenfalls vom Umtausch ausgeschlossen.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udce6 R\u00fcckversand:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Der Kunde tr\u00e4gt die Kosten f\u00fcr den R\u00fcckversand, es sei denn, der Artikel war aufgrund eines Fehlers unsererseits defekt oder falsch.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udcb0 R\u00fcckerstattungsprozess:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sobald wir Ihre R\u00fccksendung erhalten und gepr\u00fcft haben, benachrichtigen wir Sie per E-Mail.<\/li>\n\n\n\n<li>Genehmigte R\u00fcckerstattungen werden innerhalb von <strong>5\u201310 Werktage<\/strong>.<\/li>\n\n\n\n<li>Die Dauer der R\u00fcckerstattung kann je nach Bank oder Zahlungsanbieter variieren.<\/li>\n<\/ul>\n\n\n\n<p>Bei Fragen zu R\u00fcckgabe oder R\u00fcckerstattung z\u00f6gern Sie bitte nicht, uns zu kontaktieren.<\/p>","protected":false},"excerpt":{"rendered":"<p>At MyReToy, your satisfaction is our priority. If you\u2019re not completely satisfied with your purchase, we\u2019re here to help. \ud83d\udd01 Return Policy: \ud83d\udeab Non-Returnable Items: \ud83d\udce6 Return Shipping: \ud83d\udcb0 Refund Process: For any return or refund inquiries, please don\u2019t hesitate to reach out to us.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4568","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/myretoy.com\/de\/wp-json\/wp\/v2\/pages\/4568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myretoy.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/myretoy.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/myretoy.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/myretoy.com\/de\/wp-json\/wp\/v2\/comments?post=4568"}],"version-history":[{"count":1,"href":"https:\/\/myretoy.com\/de\/wp-json\/wp\/v2\/pages\/4568\/revisions"}],"predecessor-version":[{"id":4570,"href":"https:\/\/myretoy.com\/de\/wp-json\/wp\/v2\/pages\/4568\/revisions\/4570"}],"wp:attachment":[{"href":"https:\/\/myretoy.com\/de\/wp-json\/wp\/v2\/media?parent=4568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}